We process orders within 1-2 business days. You will receive a confirmation email once your order has been shipped. Domestic shipping times vary based on the selected shipping method, while international orders typically arrive within 9-16 business days, depending on the destination.

We accept returns within 30 days of receiving your item, provided it is unused, in its original packaging, and includes proof of purchase. If your return is approved, we will issue a full refund (minus return shipping costs). Refunds are processed within 10 business days after we receive and inspect the returned item.

If your order arrives damaged or incorrect, please contact us immediately at bookglow.store@gmail.com with your order number and a photo of the item’s condition. We will assess the issue and work towards a satisfactory resolution as quickly as possible.